We Pay

For Rebooking or a

New Flight in Case of

Air Traffic Control Failures, Unruly Passengers, Medical Emergencies, and Mechanical Issues

Delays, Cancellations, Diversions + Missed Connections

Enroll

Step 1

Join Delay Defense

Step 2

Register Flight

Step 3

Travel the World

Step 4

Protect Against Flight Chaos

Memberships

SMART MEMBERSHIP

Delay Defense Membership best suited for shorter travel routes will give you the confidence to get to your destination and overcome unforeseen flight disruptions. Available for individual and family travel.

Rebooking and new flights in case of cancellations, delays, diversions and missed connections.
$1,000 in membership benefits.
Benefits in the event of Air Traffic Control Infrastructure failure
Protects against instances of unruly passenger disturbances, on-board medical emergencies and critical mechanical emergencies.
Overnight hotel benefit.
No out-of-pocket-expenses.
24/7 travel consultant access.
Available for domestic and international travel.
Open to all nationalities

Enroll

PLATINUM MEMBERSHIP

Best Value Delay Defense Membership suited for longer flights or itineraries with connections, giving travelers the confidence to reach their destination when flight chaos strikes. Available for individual and family travel.

Rebooking and new flights in case of cancellations, delays, diversions and missed connections.
$2,500 in membership benefits.
Benefits in the event of Air Traffic Control Infrastructure failure
Protects against instances of unruly passenger disturbances, on-board medical emergencies and critical mechanical emergencies.
Overnight hotel benefit.
No out-of-pocket-expenses.
24/7 travel consultant access.
Available for domestic and international travel.
Open to all nationalities

Enroll

BLACK MEMBERSHIP

Our premier membership best suited for international travel or higher travel class levels. Available for individual and family travel.

Rebooking and new flights in case of cancellations, delays, diversions and missed connections.
$5,000 in membership benefits.
Benefits in the event of Air Traffic Control Infrastructure failure
Protects against instances of unruly passenger disturbances, on-board medical emergencies and critical mechanical emergencies.
Overnight hotel benefit.
No out-of-pocket-expenses.
24/7 travel consultant access.
Available for domestic and international travel.
Open to all nationalities

Enroll

Enrollment Form

Cut the Line with a Flight Interruption

Contact Delay Defense via onboard WIFI during interruption to arrange for alternate flight before you even land. Utilize our web submission assistance portal or simply send us an email and we can get to work on your alternative and have a solution ready to go before you even land.

Why Delay Defense?

Delay Defense is the newest travel protection membership designed to combat the growing epidemic of flight disruptions, diversions, and missed connections caused by unruly passengers, medical emergencies, mechanical issues, and air traffic control infrastructure events. If a flight disruption occurs, Delay Defense provides fully indemnified rebooking, new booking, and overnight hotel services for inconvenienced members around the world.

Unruly Passengers & On-Board Crimes

Delay Defense covers the cost of rebooking or purchasing new tickets in the event of flight disruptions caused by unruly passenger behavior, onboard mental health incidents or mechanical emergencies.

In-flight Medical Emergency Diversions

Delay Defense arranges for and pays directly for rebooking or new tickets for flight diversions due to the occurrence of an on-board medical incident resulting in the diversion or flight returning to the airport or gate.

Air Traffic Control Infrastructure Failure

Rebooking or issuing a new ticket in the event of flight delays, cancellations, or disruptions caused by critical incidents or failures related to air traffic control or aviation infrastructure systems.

24/7 Dedicated Travel Team

Members have 24/7/365 access to dedicated travel booking specialists to assist in rebooking your flight or the arrangement of a new flight, even with an alternate carrier. With Delay Defense there is no need to wait on hold for hours or stand in line at customer service, our travel consulting team is ready to get you back on your way.

Critical Mechanical Emergencies

Delay Defense pays for and arranges for a new flight or rebooking if your flight is subject to critical mechanical events or incidents cuasing the aircraft to return to gate or execute an emergency diversion.

No Out-of-Pocket Expenses

Delay Defense is not insurance and there are no out-of-pocket expenses rebooking, change fees, new ticketing or overnight hotel access. Delay Defenses expert team takes care of everything no matter where in the world you roam.

80,625

Flights impacted by unruly passengers per year.

25%

Of flights impacted by delays or cancellations.

4-8 Hours

Average airline customer service wait times.

How we compare to our competitors

Assistance Provider

Insurance & Credit Card

Protected against air traffic control infrastructure failures

Pays for rebooking for unruly passenger flight disturbance

Pays for rebooking for in-flight medical emergency disturbance or diversions

Pays for rebooking for critical mechanical and return to gate events

Covers instances of delays, diversions, cancellations and missed connections

Will purchase ticket on alternate airline to save your trip

Pays for and books overnight lodging for delayed flights

No out-of-pocket-costs or reimbursements

24/7 access to expert travel consultants for rebooking assistance

Open to all nationalities

Fight Your Flight Chaos

Delay Defense

membership options.

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Everything you need

Smart Membership

$1,000 in membership benefits.
Overnight hotel benefit.
No out-of-pocket-expenses.
24/7 travel consultant access.
Open to all nationalities.
Available for domestic and international travel.

Everything you need

Platinum Membership

$2,500 in membership benefits.
Overnight hotel benefit.
No out-of-pocket-expenses.
24/7 travel consultant access.
Open to all nationalities.
Available for domestic and international travel.

Everything you need

Black Membership

Our premier membership best suited for international travel or higher travel class levels. Available for individual and family travel.

$5,000 in membership benefits.
Overnight hotel benefit.
No out-of-pocket-expenses.
24/7 travel consultant access.
Open to all nationalities.
Available for domestic and international travel.

Will you control the chaos? Become a member today

Enroll

Join Delay Defense Today!

The only membership that will jump in when unforeseen disruptions caused by fellow passengers’ force changes in your flight travel plans. Delay Defense provides fully indemnified travel services to intervene during a flight disruption 24/7/365.

Enroll